ZAFIRA SERVICE

Exclusive Services

1. Shipping Fee & Delivery Time
Shipping takes 2 to 5 days to process, and delivery usually occurs within 7 to 10 business days depending on your location.

2. Refund Policy
We offer refunds within 14 days of receiving your order. To request a refund, please contact our support team with your order number. Refunds are processed within 3–7 business days after approval.

3. Exchange Policy
If you received a damaged or incorrect item, you may request an exchange within 14 days. Our team will provide instructions and shipping details for the replacement process.

4. Order Cancellation
You may cancel your order within 24 hours of purchase. After this period, the order may already be processed or shipped.

5. Customer Support
If you need assistance, our team is ready to help you with any questions:
Phone / WhatsApp: +1 (614) 348-2270
Email: support@zafira.com

6. Tracking Information
All orders include a tracking number, which will be sent to your email once the shipment is dispatched.

7. Secure Payments
We use encrypted and secure payment methods to ensure the safety of your purchase.