Privacy & Security Policy

Privacy & Security Policy – ZAFIRA

ZAFIRA is an online store that serves customers throughout Brazil, committed to offering high-quality products in a safe, transparent, and trustworthy environment. Our top priority is protecting our customers’ data and ensuring a smooth and secure shopping experience from start to finish.

1. Information Security

To ensure the protection of your data, our website uses advanced security protocols, including SSL (Secure Socket Layer) encryption, which secures all information transmitted between you and our platform.
This means your personal and financial details remain protected throughout your browsing and checkout process.

All financial transactions are processed directly on the servers of banks and credit card operators, ensuring complete confidentiality and preventing unauthorized access.

2. Use of Collected Data

The information you provide is used exclusively for:

  • Processing and delivering your order

  • Issuing invoices

  • Contacting you regarding your purchase

  • Streamlining future purchases on our website

ZAFIRA is committed to never selling, sharing, or disclosing your personal information without your consent, except when required by law.

3. Compliance with Legislation (LGPD + Global Standards/GDPR)

ZAFIRA strictly complies with the Brazilian General Data Protection Law (LGPD – Law 13.709/2018) and follows international privacy standards, including principles aligned with the European GDPR. This ensures:

  • Transparent data processing

  • Your right to access, correct, or delete your information

  • Use of data only for legitimate purposes

  • Secure storage protected against unauthorized access

We also comply with the Brazilian Internet Civil Framework (Law 12.965/2014), performing data verification through telephone contact when necessary, conducted by a certified partner company specialized in e-commerce security. This measure helps validate customer identity and prevent fraud.

4. Data Retention & Deletion

Your information is stored only for the necessary time required to fulfill legal, operational, or business obligations, or while a customer relationship remains active.
You may request the deletion, correction, or update of your personal data at any time through our official customer support channels.

5. ZAFIRA’s Commitment

The privacy and security of our customers are core values of our company. We continuously invest in technology, modern security practices, and compliance with national and international data protection regulations.

Shopping at ZAFIRA means enjoying protection, transparency, and trust at every step.