FAQ
FAQ – Frequently Asked Questions
1. What is the delivery time?
The delivery usually takes 7–10 business days, depending on your location.
2. Do you provide a tracking number?
Yes, we provide a tracking number once your order has been shipped. You can use it to track your package online.
3. How can I contact support?
You can reach us by:
4. Can I cancel or change my order?
Orders can be canceled or modified within 24 hours of purchase. Please contact our support team as soon as possible.
5. What should I do if my order hasn’t arrived?
If your order hasn’t arrived within the estimated delivery time, please contact support with your order number and tracking information.
6. Do you ship internationally?
Yes, we ship to select countries. Shipping times and fees may vary. Please check at checkout.
7. What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options available at checkout.
8. How do I return or exchange a product?
If you need to return or exchange an item, contact our support team within 14 days of receiving your order. We will provide instructions on the process.