FAQ

FAQ – Frequently Asked Questions

1. What is the delivery time?
Orders ship within 24 hours and are delivered within 5 to 10 business days.

2. Do you provide a tracking number?
Yes, we send you a tracking number by email once your order has shipped.

3. How can I contact support?
You can reach us by email at suport@zafiirabr.com.

4. Can I cancel or change my order?
Orders can be cancelled or modified within 24 hours of purchase. Please contact our support team as soon as possible.

5. What should I do if my order hasn't arrived?
If your order hasn't arrived within 10 business days, please contact support with your order number.

6. Do you ship internationally?
Yes, we ship worldwide.

7. What payment methods do you accept?
We accept credit/debit cards and the other secure payment options shown at checkout.

8. How do I return a product?
You have 14 days from receiving your order to return it. Contact our support team and we will send you the instructions.